Shipping policy

Shipping Policy
Last Updated 3/11/26

Where we ship
We ship Australia-wide.

Shipping costs
Standard shipping is a flat $10 per order. Orders over $120 ship free, which includes any order of two or more bags.

Processing time
Orders are packed and dispatched within 1 to 2 business days. Orders placed on weekends or public holidays are dispatched the next business day.

Delivery times
Most orders arrive within 2 to 7 business days of dispatch, depending on your location. Regional and remote areas may take a little longer.

Tracking
Once your order ships, you'll get an email with a tracking link.

Damaged, lost or incorrect orders
If your order arrives damaged, goes missing, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo, and we'll make it right.

Questions
Reach us at info@forbiddenfoods.com.au and we'll get back to you within one business day.